Shipping policy
Shipping and Return Policy
Store Name: ShopFindore.com
Support Email: shopfindore@gmail.com
1. Shipping Policy
At ShopFindore.com, we are committed to delivering your orders safely and efficiently. We strive to provide a smooth and reliable shopping experience for every customer.
2. Delivery Time
- Estimated delivery time: Within 7 days of order confirmation, subject to your location and product availability.
- Delivery times may vary due to weather conditions, courier delays, holidays, or other unforeseen circumstances.
- Customers will be notified of any significant delays whenever possible.
3. Order Processing
Orders are processed after confirmation. Please ensure that your shipping address, phone number, and other delivery details are correct when placing your order.
Once your order has been shipped, you may receive tracking information if available.
4. Return Policy — 5 Days
ShopFindore.com offers a 5-day return policy. Customers may request a return within 5 days of receiving their order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging, tags, and accessories, where applicable.
- Proof of purchase or order details must be provided.
- The return request must be submitted within 5 days of delivery.
Certain products may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions. Any exclusions will be communicated to customers where applicable.
5. How to Request a Return
To request a return, please email us at **shopfindore@gmail.com** with the following details:
- Your order number
- The name of the product
- The reason for the return
- Photos of the product, if it is damaged or defective
Our support team will review your request and provide instructions for the next steps. Please wait for return instructions before sending an item back.
6. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at shopfindore@gmail.com as soon as possible. Include your order details and clear photos of the issue so we can review it and help resolve the matter.
7. Refund Policy
Once an approved return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be processed through the original payment method where possible. The time required for the refund to appear in your account may depend on your payment provider.
If an item is not eligible for return, we will inform you of the reason.
8. Return Shipping Costs
Return shipping costs and responsibility for arranging return delivery will be communicated when your return request is approved. For damaged, defective, or incorrectly delivered products, please contact our support team for assistance.
9. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible at shopfindore@gmail.com. Cancellation requests are subject to the order's processing and shipping status.
10. Contact Us
If you have any questions about shipping, returns, refunds, or your order, please contact us:
Store: ShopFindore.com
Email: shopfindore@gmail.com
We appreciate your trust in ShopFindore.com and thank you for shopping with us!
Note: This policy should be applied in accordance with applicable consumer protection laws. Where required by law, customers' statutory rights will take precedence over any conflicting terms in this policy.